Module 1: Introduction to Six Sigma

1.1 Overview of Six Sigma

  - Definition and history of Six Sigma

  - Six Sigma methodology (DMAIC)

  - Benefits of Six Sigma

1.2 Key Concepts

  - Critical to Quality (CTQ)

  - Defects and Defect per Million Opportunities (DPMO)

  - Process Variation

  - Sigma Level

Module 2: Six Sigma Fundamentals

2.1 Lean Principles

  - Overview of Lean

  - Integration of Lean and Six Sigma

  - Seven Wastes (Muda)

2.2 Roles and Responsibilities

  - Yellow Belt roles in Six Sigma projects

  - Team dynamics and leadership

Module 3: Define Phase

3.1 Project Identification

  - Identifying potential projects

  - Selection criteria

3.2 Project Charter

  - Purpose and components of a project charter

  - Problem statement, goal statement, scope, and timeline

3.3 Voice of the Customer (VOC)

  - Gathering customer requirements

  - CTQ trees

3.4 SIPOC Diagram

  - Suppliers, Inputs, Process, Outputs, Customers

Module 4: Measure Phase

4.1 Process Mapping

  - Creating process flowcharts

  - Understanding process steps and inputs

4.2 Data Collection

  - Types of data (qualitative vs. quantitative)

  - Data collection methods and tools

  - Sampling techniques

4.3 Measurement System Analysis (MSA)

  - Gage R&R (Repeatability and Reproducibility)

  - Ensuring data accuracy and precision

4.4 Basic Statistics

  - Descriptive statistics (mean, median, mode)

  - Variability (range, standard deviation)

Module 5: Analyze Phase

5.1 Root Cause Analysis

  - Fishbone diagram (Ishikawa)

  - 5 Whys technique

5.2 Data Analysis Techniques

  - Pareto charts

  - Histograms

  - Scatter plots

5.3 Process Capability

  - Calculating process capability (Cp, Cpk)

  - Assessing process performance

Module 6: Improve Phase

6.1 Generating Solutions

  - Brainstorming techniques

  - Solution selection matrix

6.2 Implementing Solutions

  - Plan-Do-Check-Act (PDCA) cycle

  - Pilot testing

Module 7: Control Phase

7.1 Sustaining Improvements

  - Control plans

  - Standard operating procedures (SOPs)

7.2 Control Charts

  - Understanding control charts (X-bar, R charts)

  - Monitoring process stability

7.3 Documentation and Communication

  - Reporting project results

  - Effective communication strategies

Module 8: Case Studies and Practical Applications

8.1 Real-world Case Studies

  - Analysis of successful Six Sigma projects

  - Lessons learned and best practices

8.2 Group Exercises

  - Hands-on practice with Six Sigma tools

  - Group discussions and presentations

Module 9: Exam Preparation

9.1 Review of Key Concepts

  - Summary of essential topics

  - Practice questions and quizzes

9.2 Exam Strategies

  - Time management

  - Test-taking tips

 Module 10: Certification Exam

10.1 Certification Exam - Trainees need to pass the SSYB exam in order to be certified by Beirut Academy.